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Visitors Code of Conduct

To ensure a safe, respectful, and engaging learning environment for all guests, the
Challenger Learning Center of Northeast Alabama expects all visitors — students,
families, educators, and community members — to follow the guidelines below.

General Expectations

  • Treat all staff, volunteers, and fellow visitors with courtesy and respect.
  • Follow all posted instructions and verbal directions from Challenger
    Learning Center staff at all times.
  • Maintain behavior that supports a positive, educational atmosphere.

Professional Use of Cell Phones and Electronic Devices

  • Cell phones and electronic devices should be used professionally and
    appropriately while inside the Center.
  • Visitors should silence devices during missions, programs, and
    presentations.
  • Personal calls, texting, or video recording should not disrupt learning
    activities or compromise the experience of others.
  • Photography is permitted only in designated areas and when not disruptive
    to mission operations.

Clothing & Footwear Requirements

  • Visitors must wear appropriate clothing suitable for a school- or public-
    learning environment.
  • Shoes are required at all times inside the facility for safety and hygiene.
    Closed-toe shoes are recommended for certain activities.
  • Clothing that is overly revealing, contains offensive language or imagery, or
    may be disruptive to the learning environment is not permitted.

Safety Measures for Children

  • Children must be supervised by teachers, guardians, chaperones, or
    designated adult leaders at all times, except when participating in supervised
    mission activities under staff guidance.
  • Adults are expected to maintain direct line-of-sight supervision of minors,
    ensuring safe behavior and adherence to instructions.
  • Children must remain within designated program areas and may not wander
    the facility unsupervised.
  • Running, rough play, or unsafe use of equipment is strictly prohibited.
  • If a child’s behavior poses a safety risk to themselves or others, staff may
    temporarily remove the child from the activity until the issue is resolved.

Facility & Equipment Respect

  • Handle all mission equipment, technology, and materials with care.
  • Follow staff instructions when interacting with simulators, lab tools, and
    STEM equipment.
  • Food and beverages are allowed only in designated areas to protect
    equipment and maintain cleanliness.

Emergency Procedures

  • In the event of an emergency, immediately follow directions from
    Challenger Learning Center staff.
  • Remain calm and assist children or others in evacuating or moving to safety
    as instructed.
  • Do not re-enter a restricted area until staff confirm it is safe.

Prohibited Behaviors

  • Use of tobacco, vaping, alcohol, or illegal substances on site.
  • Disruptive, aggressive, or disrespectful behavior toward staff or other guests.
  • Tampering with equipment, entering restricted areas, or ignoring posted
    signage.

Accessibility & Accommodation

  • The Center is committed to an inclusive learning environment; visitors should treat individuals with disabilities or special needs with respect and patience.
  • Visitors requiring accommodations should notify staff upon arrival so appropriate support can be provided.

Health & Wellness Expectations

•Visitors who feel ill or exhibit contagious symptoms should postpone participation for the safety of others.
•All injuries, accidents, or health concerns should be reported to staff immediately.

Consequences of Non-Compliance

•Individuals or groups who fail to follow the Code of Conduct may be removed from activities or asked to leave the facility.
•Significant violations may result in written incident reports sent to schools or organizations.
•Future visits may be restricted for serious or repeated non-compliance.

Questions? We can also be reached by phone: (256)555-0198 or Email: GroupSales@challengernea.org

PRE-REGISTER YOUR GROUP ADVENTURE

We host mission-based visits throughout the school year. Programs align to Alabama State Education Standards and are offered through school partnerships.

Hours

Open daily, 8:00 AM to 4:00 PM

Location

Challenger Learning Center of Northeast Alabama

1986 Challenger Way, Rainbow City, AL 35906

CONTACT

Challenger Learning Center of Northeast Alabama

Email: info@challengernea.org